When a buyer rates a transaction, he is asked to appreciate the facts with a direct link with his order, such as the quality of communication with the seller, the care given to wrapping, the rapidity of dispatch and even the concordance of the product received with the online listing. Priceminister does not put in doubt your seriousness as well as your reactivity as a seller. We refuse, however, to intervene as much as possible in the ratings and comments given by buyers on the website, as a matter of credibility of the system. You have the possibility to "comment a rating"" from a buyer, from the section "See my ratings" ("Voir mes notes") of your dashboard. Please beware that your reply respects the Priceminister Communication Charter. . If a buyer left you a comment which includes insulting or defamatory remarks, complaining about delivery times that are due to the French Post or carrier, mentioning features of the website's system or regarding a completely different transaction, please contact us through this form.
Posted in: After Sales